Returns & Exchanges
At Olsa Tools®, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all unworn and unwashed apparel. If your new gear doesn't fit or meet your expectations, we are committed to making it right through a simple exchange or full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we will track the shipment as it makes its way back to our distribution center.
- 4.Receive Refund or Exchange
After our team inspects the returned items, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
